BirdEye Service SDK for Laravel

BirdEye helps your business be found and chosen by new customers, be connected with your existing customers, and deliver the best end-to-end customer experience.

This is an implementation of the BirdEye REST API designed to be used with Laravel PHP Framework v6, 7 and beyond.

Cape & Bay is not affiliated with BirdEye. We prefer to build custom packages for our needs, but it may also help you or be a good reference for your own implementation.

Getting Started

Installation

Via Composer

$ composer require capeandbay/birdeye

The package will automatically register itself. You can optionally publish the config file with:

php artisan vendor:publish --provider="CapeAndBay\BirdEye\CBBirdEyeServiceProvider" --tag="config"

The settings can be found in the generated config/birdeye.php configuration file. .

You can publish the migration with:

php artisan vendor:publish --provider="CapeAndBay\BirdEye\CBBirdEyeServiceProvider" --tag="migrations"

If you need to, update the config, before running the migration. After publishing the migration you can create the birdeye_businesses table by running the migrations:

php artisan migrate

Configuration

By default, the package uses the following environment variables to auto-configure the plugin without modification:

BIRDEYE_API_KEY (default = '')
BIRDEYE_PARENT_BUSINESS_KEY (default = '')
BIRDEYE_API_URL (default = 'https://api.birdeye.com/resources') Can be set to their Mock & Debug URLs as per their API
DB_CONNECTION (default = mysql)

<?php

return [
    'api_url' => env('BIRDEYE_API_URL','https://api.birdeye.com/resources'),
    'deets' => [
        'api_key' => env('BIRDEYE_API_KEY', ''),
        'parent_business_id' => env('BIRDEYE_PARENT_BUSINESS_KEY', '') // Leave blank if using multiple accounts
    ],
    'accounts' => [],
    'class_maps' => [],
];

Note that you can always swap out preloaded classes with a project's arbitrary own; the package will use that class in that context.

Using Multiple Accounts

To use multiple accounts, leave config('birdeye.deets.parent_business_id) blank. Instead, populate config('birdeye.accounts) like the following example

<?php

return [
    // Other configs left out for brevity
    'accounts' => [
        'client-a' => env('BIRD_EYE_CLIENT_A_KEY', 'something'),
        'client-b' => 'some-token'
    ],
];

Finally, run the cron php artisan birdeye:init to migrate the child businesses of each parent.

Migrate the Child Business Data

Run the built-in CLI Command to migrate the accounts' child business into the ecosystem

$ php artisan birdeye:init

You can run this command again to add new accounts' child businesses, by adding to the config and running again

Using the Trait

This package is bundle with a simple trait that when coupled with one of your project's Eloquent models can link to any of the records in the birdeye_businesses table by use of an Eloquent relation.

Start by Adding the trait to one of your project's models by including the dependancy and importing the trait HasBirdEyeBusiness like so -


<?php

namespace App;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\SoftDeletes;
use CapeAndBay\BirdEye\Traits\HasBirdEyeBusiness;

class StoreLocation extends Model
{
    use HasBirdEyeBusiness, SoftDeletes;
   
    public $birdeye_id_column = 'some_column';
 
    /** Rest of the Logic assumed */
}

Be sure to include $birdeye_id_column where 'some_column' is the foreign key to birdeye_businesses.internal_id
Note - that in order to complete the relationship you will need to manually enter the relationship id or roll your own automated method.

This exposes an elequent relation birdeye_business() that an be used in queries.

To use the trait, peep this example and adapt -


<?php
    use App\LocationModel;

    $location = LocationModel::find(1);  
    $birdeye_biz = $location->birdeye_business()->first();

The contents of the BirdEye Business are available to be used with rest of the package Library to ping BirdEye to interface with them!

Usage

Check an EndUser Customer into a business


<?php
    use App\StoreLocation; //Uses HasBirdEyeBusiness trait attached
    use CapeAndBay\BirdEye\Facades\BirdEye;

    $location = StoreLocation::find(1);
    $business = $location->birdeye_business()->first();
    $payload = [
       'name' => 'Some Name',
       'emailId' => '[email protected]',
       'phone' => '5555551212',
       'smsEnabled' => '1',
   ];
    $birdeye_customer = BirdEye::get('customer', $business->business_id);
    $checkin_response = $birdeye_customer->checkin($payload);

    return $checkin_response;

Change log

Please see the changelog for more information on what has changed recently.

Contributing

Please see contributing.md for details and a todolist.

Security

If you discover any security related issues, please email [email protected] instead of using the issue tracker.

Credits

License

MIT. Please see the license file for more information.

capeandbay/birdeye

Client-side SDK Package for Laravel that integrates with the BirdEye REST API