Manage your customer service via social media in a modern way. Every Tweet or Facebook post becomes a 'case' so you or your team can handle customer service in a clear way with easey follow-ups.
rubenwouters/crm-launcher is a Laravel package for manage your customer service via social media in a modern way. every tweet or facebook post becomes a 'case' so you or your team can handle customer service in a clear way with easey follow-ups..
It currently has 90 GitHub stars and 79 downloads on Packagist (latest version v0.3-beta).
Install it with composer require rubenwouters/crm-launcher.
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CRM Launcher provides an easy yet powerful way to implement social media based customer service right in your very own (new or existing) website. You can choose to link Twitter and/or Facebook to CRM Launcher.
Everytime someone Tweets you or sends you a Facebook message, a "case" is created for that person. CRM Launcher provides a gorgeous overview of all cases you have. This way you can take care of your customers the way they deserve.
Full documentation is available on crmlauncher.io.
Don't hesitate to let me know what you think, tweet me: @RubenW24.
